Privacy Policy

Last updated: March 24, 2026

NLO Coding ("we", "us", "our") operates NLO Brand (nlobrand.com). This Privacy Policy explains how we collect, use, and protect your personal data when you use our service.

1. Data We Collect

We collect the following types of data: - Account information: email address, name, and password (via Supabase Auth). - Profile data: brand details, business information, and preferences you provide during the brand-building process. - Payment data: processed securely by Stripe. We do not store your card details. - Usage data: pages visited, features used, session duration, and device/browser information. - AI interaction data: your prompts and generated content within the platform. - Telegram data: your Telegram user ID if you connect the Telegram Bot integration.

2. How We Use Your Data

We use your data to: - Provide and improve the NLO Brand service. - Generate personalized brand guides using AI (Anthropic Claude, OpenAI). - Process payments and manage subscriptions via Stripe. - Send transactional emails and notifications. - Analyze usage patterns to improve our product. - Provide customer support.

3. Third-Party Services

We share data with the following third-party services, strictly as needed to operate NLO Brand: - Supabase: authentication and database hosting (EU/US servers). - Anthropic (Claude API): AI-powered brand guide generation. Your prompts are sent to Anthropic for processing. - OpenAI: alternative AI provider for content generation. - Stripe: payment processing. Subject to Stripe's Privacy Policy. - Telegram Bot API: optional bot integration for notifications. We do not sell your personal data to third parties.

4. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. Analytics cookies may be used to understand how you interact with our service.

5. Data Storage & Security

Your data is stored securely on Supabase infrastructure with encryption at rest and in transit. We implement industry-standard security measures including HTTPS, secure authentication tokens, and access controls. AI-generated content is stored in your account and is not shared with other users.

6. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the right to: - Access your personal data. - Rectify inaccurate data. - Request deletion of your data. - Export your data in a portable format. - Restrict or object to processing. - Withdraw consent at any time. To exercise these rights, contact us at support@nlobrand.com.

7. Children's Privacy

NLO Brand is not intended for users under 16 years of age. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of the service after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: NLO Coding Email: support@nlobrand.com Website: https://nlobrand.com